Shipping + Return Policy
Shipping Information
We strive to provide fast, reliable, and affordable shipping for all our customers. Below, you’ll find details on our standard shipping rates and our free shipping offer.
Standard Shipping Rates
Flate Rate Fee $6.99
Free Shipping Offer
We offer FREE shipping on all orders over $75! No code is needed—your discount will automatically apply at checkout when your order qualifies.
Processing & Delivery Times
- Orders are typically processed within 1-2 business days.
- Standard shipping delivery times range between 3-7 business days, depending on your location.
- You will receive a tracking number once your order has shipped.
Additional Information
- At this time, we only ship within [your shipping regions—e.g., the U.S.].
- Shipping rates apply to standard shipping; expedited shipping options may be available at checkout.
- If you have any questions about your order, feel free to reach out to our customer support team.
Thank you for shopping with us! 💛
Returns + Exchanges
Your satisfaction is our number one priority! So for whatever reason if you are unhappy with your purchase, you received the wrong product or are missing an item in your order, please let us know within 7 days of delivery by contacting us at info@marcellacandles.com and we will issue you a full refund or send you a replacement free of charge!
If an item was damaged during transit, please provide us with proof of the damaged item by emailing us a picture at info@marcellacandles.com.