Shipping + Return Policy

$6.49 Flat Rate Fee for Standard Shipping on all U.S orders! $12.14 Flat Rate Fee for 2-Day Shipping on all U.S orders!
 
Orders + Processing
 
Once you place your order, your candle will be handmade from our facility in either Pomona, California or Dallas, Texas, and shipped within 1-5 business days, excluding holidays, via USPS. 
 
Any orders placed over the weekend will be fulfilled that upcoming Monday.
 
Shipping
 
We have a flat rate fee of $6.49 for Standard Shipping and $12.14 for 2-day shipping on all U.S Orders . Once your label is created, you will receive a shipping confirmation email along with a tracking number for you to track the status of your order.
 
Please allow up to 24 hours for the status to update once our carrier has scanned your order.
 
Returns + Exchanges
 
Your satisfaction is our number one priority! So for whatever reason if you are unhappy with your purchase, you received the wrong product or are missing an item in your order, please let us know within 7 days of delivery by contacting us at info@marcellacandles.com and we will issue you a full refund or send you a replacement free of charge!
 
If an item was damaged during transit, please provide us with proof of the damaged item by emailing us a picture at info@marcellacandles.com.