$5 Flat Fee for Standard Shipping on all U.S orders!
Orders + Processing
Once you place your order, your candle will be handmade from our store in Pomona, California within 2-4 business days, packaged and shipped within 3-7 business days via USPS.
Any orders placed over the weekend will be fulfilled that upcoming Monday.
For all apparel and wall decor orders our team in Charlotte, North Carolina will print, package, and ship out your order from our warehouse within 2-7 business days.
We have a flat fee of $5 for Standard Shipping and $11.47 for 2-day shipping on all U.S Orders . Once your label is created, you will receive a shipping confirmation email along with a tracking number for you to track the status of your order.
Please allow up to 24 hours for the status to update once our carrier has scanned your order.
Returns + Exchanges
Your satisfaction is our number one priority! So for whatever reason if you are unhappy with your purchase, you received the wrong product or are missing an item in your order, please let us know within 7 days of delivery by contacting us at info@marcellacandles.com and we will issue you a full refund or send you a replacement.
If an item was damaged during transit, please provide us with proof of the damaged item by emailing us a picture at info@marcellacandles.com.